Customer Ratings & Reviews for McLane Insurance Agency, Inc.
I called your office yesterday afternoon hoping to get a last minute binder on a new car and had a great experience with Ana. She had the binder to me immediately and then she corrected a mistake on the VIN number that I made and had that to me in 10 minutes! She couldn’t have made this any easier, especially on the eve of the new year. Thank You.
Steve Thurston, Barrington , RI, AL
Ana was a pleasure to work with. I would give six stars but five was the max!
Lawrence Young II, Cranston, RI
I just want to say that I'm very please with Cynthia Gianetti and the service she has provide during this new purchase transaction on our 2nd residence at 50 Narragansett St, North Kingston RI.
She has gone above and beyond to be helpful and remove some of the stress in purchase. I would recommend her to anyone in the future. I can't wait to meet her in person and thank her for everything she has done. Once the pandemic goes away of course. Keep up the good work and Thanks Again.
Michael Quink, North Kingston , RI
I have been fortunate to work with Brad and McLane Insurance for the last few years. The service and the swiftness claims get answered is amazing. Outstanding team!
Brian DiSalvo, Warren, RI
My wife and I were referred to McLane Insurance Agency, Inc./ Brittany through one of my wife's co-workers. Brittany was awesome at each step in the process - from obtaining quotes, working with our mortgagor to swap homeowner policies, assisting us with some billing issues that came up through our auto carrier due to COVID and most recently by obtaining an insurance binder in a matter of minutes for a home reno we are having done.
In addition to prompt, polite and helpful customer service, they obtained better homeowners and auto coverage for lower premiums. No need to search further, give McLane a call and let them help you out! You will not regret it.
John Meara, CRANSTON, RI
Cindy Gianetti was so helpful and friendly. It had been a great pleasure working with. I would highly recommend.
Alpen Ortug, Boston, MA
I've had the pleasure of working with the McLane Insurance Agency for 2 decades. Unfortunately, now that I've moved out of state, I will not have the opportunity to work with their talented team. If I could have made an "extra" rating star I would have.
Thank you for your patient and gracious handling of my business.
Joan Jordan, Mesa, AZ
The Best Customer Service!!!
Joanne Owen, Riverside, R.I., AL
Timothy does an excellent job for his clients. Anytime I have a question or need help with the insurance products I've purchased, he responds quickly and works hard to meet my needs.
I cant say enough about Cindy G...She was so helpful in finding me the best insurance coverage for my family while saving me a bundle! I was impressed with her extensive knowledge and professional manner. I look forward to doing business with her again!
Leslie Burns, N ATTLEBORO, MA
Cindy was wonderful. Very professional, kind, and helpful. Highly Recommend!
Elizabeth, Attleboro, MA, AL
Great team at the Mclane Agency. Any insurance questions or concerns I might have I know where to go. Cindy G does a great job!
Dave A, Bristol, RI, AL
I have used Brad & Nationwide for both of my businesses for 20 years as well as for my home and auto insurance. Recently we had a house fire and Brad was on site within ten minutes of me calling him. He was extremely hands on and helpful with my fire claim and has consistently checked in on us to make sure things were moving forward the way they ought to. I have always felt as though we have received great customer service from this team however when tragedy really struck I felt like we were in the best hands possible. Big thanks to the Brad McLane Nationwide team! I send people this way all the time. You should CHECK THEM OUT! PS this is a real review. I am just super grateful for their performance in our recent claim and want to spread the good word. Thanks. Highly recommended.
Brad McLane is a pleasure to work with and he is extremely knowledgeable on all of Nationwide’s offerings. He and his staff are always friendly, helpful and responsive with any and all inquiries. I will continue to do business with this agency for years to come.
Could not wish for a better, more competent, thorough team to handle my coverage. Brad is so knowledgeable and like the rest of his team is ready to answer any questions and ensure you understand what coverage you need while saving you money with eliminating unnecessary frills.
Insurance is as complicated as it is vital. I love this agency because they explain everything clearly and honestly and know how to save me money while keeping me covered.
Could not recommend more highly.
Cindy Gianetti was amazing & professional.... She made the process so easy. She answered all our questions and guided thru getting the right insurance for our Cape Cod summer cottage on the beach....
Diana Pecoraro, New York, NY
ANA RIVERA is AMAZING !!! She is always kind, pleasant to do business with, and is very knowledgeable.
Janice D, Barrington, RI
Ana Rivera is and has been a pleasure to work with. Her knowledge and professionalism was very much appreciated. She answered all of my questions and made me feel at ease.
BRITTANY, RUMFORD, RI
Cindy G does a great job handling problems and getting things done.
Chris S, Attleboro, AL
In all my years as a professional in RI I have relied on Brad for many business solutions. Given the chance we has gone above and beyond anything I could have hoped for. Highly recommend McLane Insurance 10x over!
Armande Milhouse, Riverside, RI
We had a plumbing leak in my basement office which wasn't discovered until we had a veritable flood. The McLane people got involved in our recovery immediately. They made sure everything was restored to its original condition at absolutely no cost to us. Thanks so much to your entire staff.
Donald Weilburg, Riverside, RI
I was referred to Tim by a friend and I am delighted with the change! He carefully ensured that my auto and homeowners policies were precisely replicated and saved me hundreds of dollars. He is responsive and makes understanding insurance easy and seamless. I now have a partner who I know will help and advise me should I ever have a claim. Tim is personable and I trust his experience - great person and products!
Miss B, Riverside, RI
Cindy, Thank you for your continued expertise on all our insurance products. You are always professional and accommodating. Tracy S
Tracy S, Attleboro, MA, MA
The Mclane agency handles all of my insurances. I recently purchased a new boat and the marina required a binder of coverage. Cindy was extemely helpful and handled everything necessary. Great service.
Garrett M, Barrington, RI, AL
I have been a customer of McLane Insurance for several years now and their team is exceptional!! I specifically deal with Ana Rivera, she is amazing, knows the business and always gets me the information I need right away. She has excellent customer service skills and is always trying to get you the best quote, I highly recommend her and this agency. I am very satisfied with their service and will continue to refer my family and friends!
Eusebia Baez, East Providence, RI
Love McLane. They take care of everything for me. My rep Timothy McLaughlin is the best.
Ben Ligeri, North Kingstown, RI
I have spoken to Mary Lou several times in a dire situation. She has been extremely helpful in solving the problem . Very efficient, pleasant, and extremely knowledgable. Hats off to Mary Lou! Ann N.
Anna Nieratko, Providence, RI
Cindy., I appreciate your professionalism, your attention to detail, and the time you spent educating me on the best policies for my family. Thank you !
Sandra, Barrington, RI
Cindy G was so helpful and so extremely professional with all my questions regarding my car insurance . She is quite an asset to you & your company.
Leslie, Ri, AL
Ana Rivera has been a great help finding an affordable car insurance for myself, She’s very knowledgeable and punctual and has a great attitude when it comes to helping me. She’s just great
Ana S, North Smithfield, RI, AL
I have spoken with Ana Rivera on multiple occasions seeking information on our multiple lines of insurance with McLane Insurance . Ana has been extremely helpful and she responds to my requests very quickly and efficient!
Heather Soares, Riverside, RI
Both times I have spoken with Cindy, she has been kind and extremely helpful. She responded to my requests quickly!
Lisa Kirby, North Kingstown, RI
Insurance is not an easy process, especially being 19 but with the help of this amazing insurance agency team I’ve had no troubles. Ana Rivera has helped me so much whether by setting me up to the right path or simply giving me her honest, best advice. The team is very patient with their clients and I can assure that Ana River has helped tremendously when it comes to insurance.
Deidra, East Providence, RI, RI
Ana Rivera was very helpful and made the already very stressful process of purchasing a home a little less stressful. Thank you for all of your help.
Jeff Soares, Barrington, RI
Multiple Cars Insurance, Boat Insurance, Home Insurance, Business Insurance, Motorcycle Insurance, Snowmobile Insurance, Life Insurance, Investment Property Insurance are just some of the Policies I have with McLane Insurance, TOP NOTCH TEAM, for all your Insurance needs!
Joe V, Barrington, RI
Give Tim McLaughlin a call if want to save money on your insurance premiums. Bundled our home and auto and saved hundreds from what we were previously paying. Recommended him to the rest of our family and they all saved money from what they were previously paying. Prompt call backs and a clear description of your new policy given. Give him a call if you want to save some money.
Scampagnone, Warwick,RI, RI
I've been with Brad since he started his own insurance company I have never been more pleased knowing who you are dealing with on a personal basis when it comes to insurance is one of the most important things about business and personal insurance personal insurance but the expansion of his other services has grown and he has a fantastic team I am on it and I've always been pleased to be on his list of people he started out with and it's never a hard sell to tell people about what he offers and the type of human being he is A+ A+ A+ the best
Julian forgue, Warren Rhode island, AL
Brittany is a very efficient and dedicated agent, who has helped us navigate complex areas of insurance that were hard to understand. She’s patient and honest, and always looking out for us and our wallet. Thank you to the entire McLane team at Nationwide, where customer service is fast and friendly everytime!
Brooklin Marie, RI, AL